The reason for receiving the Error message "Contact Support" is that you have registered on the App with the different email address as on the Pix Platform. That's is why the the app cannot "connect" and send the data. In that case please change ...
Please open the PixApp settings via the gear icon. Scroll down to the bottom and select "Delete account". Attention: If a Pixformance profile is deleted via the user profile, the data is irretrievably deleted. Since the data protection reform 2018 we ...
The mobile PixApp can either be selected and uninstalled in the smartphone "Settings" in the app management. Or it can be uninstalled by pressing the Pixformance app icon on the smartphone display for a second: Android: iPhone: This way, the PixApp ...
If you want to keep your workout, body measurement & other profile data then just uninstall the PixApp on your smartphone Then please uninstall the PixApp: Instructions: Uninstall the PixApp If you want to completely delete your personal data and ...
If a user profile / user account is deleted by the user himself via the PixApp or private user account, all data and information such as training results, settings, individual training plans, health and body measurements are irretrievably deleted. A ...
Please open the link on the smartphone where the app is installed. If the link on your smartphone causes an error message, please forward the e-mail with the link to: feedback@pixformance.com Please also send us the following information: Software ...