Create new user - Message: ‘’Username is already taken‘’

The ‘’Username‘’ is the login name. In contrast to the display name, a username may not be assigned more than once. If a particular username is already in use, you will receive a corresponding message: 

 If no username is entered when creating a new account, the system automatically adopts the QR code as the username.  

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• How to add a new member / user?

  To start the registration process quickly and easily, please clarify in advance whether a mobile PixApp account (smartphone) has already been created: I. New user without mobile PixApp account: 1. open the ‘Users’ menu. 2. click on the ‘New ...

• Can the display name / user name / login name / e-mail-address be changed?

  The ‘display name’ is shown during individual training at the station and also appears in the online profile in the black column at the bottom left, directly above the navigation to the account settings. This name is easy to change, please see below. ...

• How to block/remove/deactivate a member?

  In order to deactivate/remove a member, please follow the steps: 1. Select the member you want to deactivate/remove. 2. Choose "Account" at the top right. 3. Scroll down to "Actions" and click "Deactivate"/"Remove from Club"-button. In case of ...

• Print function: How can a station workout / training program be printed out?

  There are 2 ways to print out a workout:   1. As an exercise list with picture, descriptions & QR-codes of each exercise: "Print exercises"  2. As QR code card for scanning at the Pixformance Station: "Print workout"  

• How can I reactivate a member?

  In order to reactivate a member who has been blocked, please follow this steps: Step 1: From the dropdown menu please choose "deactivated members" Step 2: Click on the member you want to reactivate Step 3: Choose "Account" in the upper right corner ...